Thank you for using Chartreuse Center and Grief on the Go!

Chartreuse Center is a sole-propriety business. In these Terms of Use, we will reference ourselves as “Chartreuse Center ” or “we/us”. This document sets out the terms for use of our Platform. Our platform can be found at, and also includes all of the subdomains, mobile applications, any other media, location, application, etc. owned, managed or otherwise operated by Chartreuse Center . When referring to the infrastructure in these Terms, we will be collectively referring to them as the “Platform”.

Our Terms of Use (“Terms”) also includes our  Privacy Policy, Cookies Policy, and any other documents referred to by those agreements, and they, as a whole, govern any and all of the access to the Teachable platform.

When we refer to “You” or “User” or “Participant”, we mean the entity you represent in accepting these Terms, or, if that does not apply, you individually. If you are accepting on behalf of your employer, your company, or another entity, you represent and warrant that (i) you have full legal authority to bind your employer or such entity to these Terms; (ii) you have read and understand these Terms; and (iii) you agree to these Terms on behalf of the party you represent.

By using our Platform in any manner, You are expressly agreeing to, and give Your consent to be governed by, these Terms. If You do not agree with these Terms or You do not wish to be bound by these Terms, You must not use or access the Platform in any manner.

1. The Services Provided by Chartreuse Center

1.1. The Chartreuse Center Platform and Chartreuse Center Services

Chartreuse Center provides an open online grief support platform designed to allow content and other services to end users (“Participants”).   Programs, subscriptions, sharing circles participation, Grief on the Go posts, and post event viewing are services within the platform.

1.2. Relationship between Chartreuse Center and Users

Chartreuse Center is a content provider.

As stated in our Privacy Policy, Chartreuse Center does not provide, sell, rent, release, disclose, or otherwise transfer Participant data to Creators for monetary or other valuable consideration. Participants assume full responsibility for the disclosure and use of any other personal information You choose to disclose to any other Participant on the Platform.

2. Eligibility and Account Terms

2.1 User Accounts

To access or use certain features of the Platform, You may be required to register for an account (“Account”). For example, to enroll in a program or other subscription, You will be required to create a Participant User Account. When You register for an account, You agree to provide true, accurate, current and complete information and to keep Your account up to date.

2.2 Account Ownership Disputes

In the unlikely event that there is a dispute over the ownership of an account, Chartreuse Center  has the right to request additional information from You to determine ownership and settle the dispute. The information that We may request to assist in resolving ownership disputes includes, but is not limited to, the following:

  • a copy of Your photo ID;
  • Your billing information and details;
  • Other documentation as we deem necessary to settle the dispute

Should a dispute arise, Chartreuse Center reserves the right determine the account ownership in its sole judgment, and the ability to transfer the account to the rightful owner, unless otherwise prohibited by law.

2.3 OFAC Restrictions

As an express condition of being permitted to access and use the Platform, You represent and warrant that You (i) are not on a list of persons that bars You from receiving services under U.S. laws (including, without limitation, the Denied Persons List and the Entity List issued by the U.S. Department of Commerce, Bureau of Industry and Security) or other applicable jurisdiction and (iii) are not a resident of Cuba, Iran, North Korea, Syria, Venezuela or Crimea.

3. Code of Conduct, Program Agreements

We have to set up some ground rules. Honestly, most of what we cover here should go without saying. However, it’s better to be upfront about things, rather than just assume everyone knows how they are expected to conduct themselves on our Platform. If You violate this Code of Conduct, we reserve the right to remove You and any of Your User Content from the Chartreuse Center Platform. Code of Conduct conduct violations will be determined in Chartreuse Center’s sole discretion.

3.1 No Illegal Activity:

This is about as simple as it gets. Do not use the Chartreuse Center  Platform for any illegal activity. Period. You are not allowed to use our Platform to engage in any kind of conduct that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).

3.2 No Fraud:

Yes, this is probably covered in the No Illegal Activity section above, but we want to make this very clear. Fraud will not be tolerated in any capacity.

3.3 No Bad Conduct:

Do not use the Chartreuse Center Platform to transmit, distribute, send, or otherwise expose the Platform or its Users to viruses, worms, or any other code that may be deemed dangerous, harmful, or destructive in any manner.

3.4 No Spamming:

Seriously. No one likes spam. We don’t like spam. We’re pretty sure that You don’t like your inbox cluttered with spam. You may not use the Chartreuse Center Platform to engage in any activities that will result in sending spam to anyone on the Chartreuse Center Platform, including Chartreuse Center (and its employees), Creators, and Participants.

3.5 Be Civil:

We mean this. We’re an open platform allowing for many different folks with all sorts of beliefs to participate. But the one thing we can all agree on is that when we use the Chartreuse Center Platform we are going to be civil and respectful at all times.  Remember Your Experience is YOURS and unique to you.  Similarly,  avoid advice giving, problem solving, or other forms of fixing of others.

3.6 No Exploitation:

You will not use the Chartreuse Center Platform to try to gather personal information on anyone outside of the limited permissible uses for offering or accessing User Content.

3.7 No Impersonation:

Imitation is the sincerest form of flattery, but not when it comes to representing that You are a part of Chartreuse Center. You will not impersonate anyone on the Chartreuse Center  Platform, including Chartreuse Center (and its employees), Creators, and Participants.

3.8 No Data Mining or Bots:

You may not use any data mining, robots, or similar data gathering or extraction methods.

3.9 No Use Other Than Intended:

You may not use the Platform or any User Content contained on the Platform for any purposes other than intended.

3.10 No Prohibited Content:

You may not use the Platform if Your User Content contains material that is libelous, slanderous, pornographic, obscene, unlawful, threatening, hateful, violent, predatory, defamatory, or otherwise objectionable, all of which shall be determined in Our sole discretion.

4. Intellectual Property and Terms that Apply to Your Data

In operating our Platform, it’s important for us to make it clear who owns what and who’s responsible for what. You are trusting us with Your content and consistent with Chartreuse Center’s genuine belief in transparency we want to make it simple for You to know exactly what You are getting into when You join the Chartreuse Center community.

4.1 What Chartreuse Center  Owns

All right, title and interest in and to the Platform, including our information, software, technology, data, applications, logos, marks, designs, text, graphics, pictures, audio and video files, other data or copyrightable materials or content, and their selection and arrangement, is referred to herein as “Chartreuse Center Content”, and is and will remain the exclusive property of Chartreuse Center and its licensors. Chartreuse Center Content is protected by intellectual property rights both in the United States and internationally.

Your use of the Platform under these Terms does not give you additional rights in the Platform or ownership of any intellectual property rights associated with the Platform, including, but not limited to, any rights to use Chartreuse Center’s trademarks, logos, domain names, and other distinctive brand features. Subject to Your compliance with and the limitations set forth in these Terms, Chartreuse Center grants You a limited, revocable, non-exclusive, non-sublicensable, non-transferable license to access and use the Platform and/or Chartreuse Center Services to fulfill your personal and commercial purposes.

You agree not to do any of the following while accessing or using the Platform and/or Chartreuse Center Services:

  1. license, sublicense, sell, rent, lease, or otherwise permit third parties to use the Platform without Chartreuse Center’s express written consent (this license is only for Your use and you may not assign it to anyone else without our permission).
  2. circumvent or disable any security or other technological features or measures of the Platform.
  3. copy, modify, create derivative works of, decompile, reverse engineer, disassemble, or otherwise attempt to discover any source code of or any elements of the Platform, or use the Platform to compete with Chartreuse Center
  4. engage in any activity that would interfere with, damage, or harm the Platform and/or Chartreuse Center Services.

All rights not expressly granted by Chartreuse Center are reserved.

4.2 What You Own

Any data, information or material originated by you that you upload or otherwise transmit through the Platform, including Participant Content, (“User Content”) is and remains Yours. Chartreuse Center  does not claim any intellectual property rights over User Content by virtue of Your use of the Platform and/or Chartreuse Center Services.

By uploading User Content to the Chartreuse Center Platform, You agree that:

  1. Chartreuse Center may review User Content for any reason, including compliance with our Code of Conduct and prohibited content requirements, but Teachable has no obligation to review anything that You upload.
  2. You are uploading User Content to the Chartreuse Center Platform at Your direction and Chartreuse Center does not in any way certify or provide approval or permission prior to You uploading User Content.
  3. Chartreuse Center may display User Content to other users via the Chartreuse Center Platform for the purpose of providing Chartreuse Center Services (ie. you share a public post, it is visible for others to read and respond.)
  4. You agree that by uploading User Content to Our Platform, You are allowing Us to store Your User Content.
  5. You agree to provide Chartreuse Center with all necessary licenses, including a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use (e.g, to display or transmit) User Content in furtherance of the Chartreuse Center Services (In other words, because You own Your Content, You have to give Us permission to display it, or to use it for internal operational purposes, like storing it on Our servers).
  6. You are responsible for and/or have the rights to use, all of Your User Content.

4.3 Your Posts

The Chartreuse Center Platform may include features that permits You to post, upload or transmit content that is intended to be viewed by other users (“Posts”).

By submitting Posts to the Chartreuse Center Platform, you subject yourself to the input from others within the community to comment, provide unsolicited advice, and commiserate with your experiences.  Though general platform agreements include respect for each other’s personal experiences, Chartreuse Center is held harmless to responses by other participants.  Please report harmful comments.

4.4 Content Free of Infringement of Any Third-Party Rights

  1. You agree that Your User Content and/or Posts do not infringe upon anyone else’s intellectual property rights and that You have secured or obtained or received all necessary rights and permissions, as necessary, from any third parties who may own the content.
  2. In plain language, this means that if You’re using someone else’s work (including videos, text, charts, powerpoints, etc.) in Your User Content or Posts, You’ve gotten the content owner’s permission to use it. You wouldn’t want anyone selling any of Your User Content without Your permission. If You are going to use something that You didn’t create, make sure You can demonstrate that You have the right to use it before You make it a part of Your User Content.

4.5 Feedback

You may choose or we may invite You to submit suggestions, recommendations, enhancement requests or other feedback about Chartreuse Center Services or the Platform (“Feedback”). By submitting any Feedback, You agree that such Feedback is gratuitous, unsolicited, and without restriction, and You grant us a royalty-free, worldwide, transferable, sub-licenseable, irrevocable, perpetual license to use or incorporate any Feedback into Chartreuse Center Services and/or the Platform. We actively review Feedback for new ideas. If You wish to preserve any interest You might have in your Feedback, You should not post them to the Platform or send them to us.

5. Chartreuse Center’s General Rights In Operating Its Platform

5.1 Chartreuse Center may modify, terminate, or refuse to provide Chartreuse Center Services at any time for any reason, without notice.

5.2 Chartreuse Center may remove anyone from the Chartreuse Center Platform at any time for any reason, solely in Chartreuse Center’s discretion. This right is not modified by any other section of these Terms.

5.3 Chartreuse Center reserves the right to access Your account and User Content in order to respond to requests for technical support, to maintain the safety and security of the Chartreuse Center Platform, and for other legitimate business purposes, as necessary, in Chartreuse Center’s discretion.

5.4 Chartreuse Center may, but has no obligation to, monitor any User Content that appears on the Chartreuse Center Platform or review any conduct occurring through the Platform, including any interactions between Creators and Participants and Chartreuse Center employees.

5.5 Chartreuse Center reserves the right to modify, suspend, or alter its refund policy, at its sole discretion.

5.6. If You close Your account or terminate Your subscription, Chartreuse Center  may keep a copy of Your User Content after termination. You grant us a non-exclusive, perpetual, irrevocable license to maintain such archival copy for compliance with any relevant laws and regulations and for our internal business purposes, subject to applicable law.

5.7 Chartreuse Center  reserves the right to remove You and Your User Content without warning if You violate any of the provisions of these Terms.

5.8 Chartreuse Center  has, in its sole discretion, an absolute right to modify, change, alter, suspend, or terminate any provision of these Terms without warning at any time.

6. Intellectual Property Violations

Chartreuse Center makes every effort to apply credit and provide links to information gathered to create programs.  Please contact Chartreuse Center if content needs additional resourcing.  If Chartreuse Center has a good faith belief that any content (including Creator Content) appearing on its Platform violates any copyrights or has been illegally copyrighted, Chartreuse Center  reserves the right to remove, block, or otherwise ‘take down’ the content. Chartreuse Center also reserves the right to remove from the Platform any Creators, Participants or other parties, who are repeat offenders of the Chartreuse Center repeat offender policy.

7. Third Party Communications

By using Chartreuse Center’s Platform, You may receive communications through third parties based on your participation in programs (e.g. a Participant may receive a form completed through GoogleForms in their email).

8. Third Party Offerings

Through the Chartreuse Center Platform, You will have the ability to access content, links to websites, products and services provided by Creators, Participants, and other third parties (“Third Party Offerings”). Your use of any Third Party Offerings provided on this Platform or a third party website is at Your own risk.

9. Payments

Chartreuse Center operates two different types of payment options for Participants, WooCommerce and PayPal.  You choose your payment method. Chartreuse Center  does not control any payment processing fees that may be assessed through credit card processors.  Single courses are available for Participants for 1 year.  Content & Programs included in Monthly Subscriptions allow content available within the monthly time frame with course content released as planned for each respective course (ie. 3-4 day drip content may not complete within a one month time frame). Annual Subscriptions allow all content and course content for that year of subscription.

10. Pricing of Content

Prices for Programs and Subscription Content are set by the Chartreuse Center.  Monthly and Annual Subcriptions and single programs options are available to provide accessible programs..

11. Refund Policy

We want You to be happy with Chartreuse Center’s Platform. If You’re not feeling excited about joining the Chartreuse Center community, we have some options for You regarding Your plan.

11.1 Refund Policy for Chartreuse Center Organization Plans

  1. Monthly Plans
    Organizations on monthly paid Chartreuse Center  subscription plans are entitled to a full no-questions-asked refund within fourteen (14) days of first signing up for a paid plan, or upgrading to a higher priced plan. Simply let us know in writing that You’re canceling the plan within fourteen (14) days of Your sign-up.
  2. Annual Plans
    Organizations on annual paid Chartreuse Center subscription plans are entitled to a full no-questions-asked refund within thirty (30) days of first signing up for an annual plan. Simply let us know in writing that You’re canceling the plan within thirty (30) days of Your sign-up.
  3. Abuse of the Refund Policy
    Chartreuse Center reserves the right to refuse refunds to Participants/Organizations who abuse this Refund Policy. Examples of abuse include, but are not limited to, requesting refunds for multiple subscriptions or programs, or requesting refunds in consecutive months.

11.2 Refund Policy for Sales of Programs to Participants

  1. Subscription refunds. For Participants purchasing subscriptions, Participants are entitled to terminate their subscription at any time within 14 days of their initial payment and receive a full refund.
  2. Refunds after 180 days
    Chartreuse Center  reserves the right to refuse any request to refund a Participants’s payment after one hundred and eighty (180) days from the date of the Participant’s initial purchase.
  3. General Provisions
    a) It is the Student’s responsibility to understand the refund policy for Creator Content prior to purchasing such Creator Content.
    b)Chartreuse Center  reserves the right to provide a refund to any student at any time in Chartreuse Center’s sole discretion.

12. Cancellation and Deletion

12.1 Cancellation

If You cancel a paid Chartreuse Center subscription plan, the cancellation will become effective at the end of the then-current billing cycle. When You cancel a paid plan, Your account will revert to a free account and Chartreuse Center may disable access to features available only to paid plan users.

12.2. Deletion

  1. You may delete Your account at any time.
  2. Any account on the free plan may be deleted if it remains inactive (e.g., the user fails to log in) for a continuous period of at least six (12) months. Activity will be determined by Chartreuse Center  in its sole discretion.
  3. Accounts on paid plans will be considered active accounts unless You explicitly ask us to delete Your account.
  4. If Your account is deleted (regardless of the reason), Your User Content may no longer be available. Chartreuse Center is not responsible for the loss of such content upon deletion.
  5. Upon deletion of Your account (regardless of the reason), all licenses granted by Chartreuse Center will terminate.

12.3 Effect of Cancelation/Deletion

Should a  course, or account be canceled or deleted, the user may no longer have access to Chartreuse Center Content and/or User Content (including Creator Content). Further, User Content (including Creator Content) may be irretrievable.

Chartreuse Center  shall not be liable to any party in any way for the inability to access Chartreuse Center Content or User Content (including Creator Content) arising from any cancelation or deletion, including any claims of interference with business or contractual relations.

13. Errors and Corrections

Much care is placed on creating Chartreuse Center programs.  However, this does not guarantee that the Platform or any services offered through the Platform will be error-free. Chartreuse Center may make improvements and/or changes to the Platform and their features and functionality at any time, and will use commercially reasonable efforts to avoid disrupting peak hours, though some downtime may occur. Errors will be addressed in a timely manner.

We reserve the right to amend the Platform, and any service or material we provide on the Platform, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Platform is unavailable at any time or for any period. Maintenance and upgrades may result in service disruptions.

14. Limitations of Liability

In running the Platform, we require that You understand and agree that Chartreuse Center  is not liable for a number of things, including Your breach of these Terms and losses that may result from Your use of the Platform. We also require that You understand and agree that the Platform is offered As Is and may not always be 100% perfect or reliable and that Chartreuse Center  doesn’t warrant or guarantee that it will always be free of errors or defects. Any claims for damages against Chartreuse Center  will be limited to a portion of the fees You have paid us.

Our limitations of liability are as follows:

  • You agree that Chartreuse Center, including its employees, officers, directors, and agents, shall not be liable for any kind of loss, injury, claim, or damages resulting from Your use of the Chartreuse Center programs.
  • You agree that Chartreuse Center shall not be liable for any injuries, losses, claims, or damages that result from Your use or engagement with third party content, downloads, or communications.
  • You agree that if you are sending gifts of Chartreuse Center products that by indicating a giftee you are solely responsible to obtain their validation before providing us their personal data. Chartreuse Center shall not be liable any injuries, losses, claims, or damages that result from your failure to obtain validation.
  • Chartreuse Center is not liable for any losses or damage caused by any viruses, distributed denial of service attacks, and any and all other malicious computer code. Malicious computer code means computer code or other mechanisms of any kind designed to disrupt, disable or harm in any manner the operation of any software or hardware or other business processes or to misuse, gain unauthorized access to or misappropriate any business or personal information, including worms, bombs, backdoors, clocks, timers, or other disabling device code, or designs or routines that cause software or information to be erased, inoperable, or otherwise incapable of being used, either automatically or with passage of time or upon command. Chartreuse Center  does not guarantee that any files available for downloading from the Platform will be completely free from viruses or other harmful computer code.
  • The Chartreuse Center Platform is provided to You on an “As Is, As Available” basis. As such, You agree to have an external method of recovering any lost data that may be uploaded to the Chartreuse Center Platform.
  • Chartreuse Center disclaims any warranties to the Platform and the content contained therein, including warranties for merchantability, fitness for a particular purpose, non-infringement, or title.
  • Chartreuse Center shall not be liable for any special, direct, indirect, incidental, punitive, or consequential damages, resulting from the use of or inability to use the Platform.
  • You agree that Chartreuse Center shall not be liable for any losses, injuries, claims, or damages from Your violation or breach of these Terms. You agree to indemnify, defend, and hold harmless Teachable, its present and future officers, directors, employees, agents, licensors, suppliers, and any third party information providers to the Platform from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms by You or arising from or related to Your use or misuse of the Platform (including, without limitation, use in contravention of these Terms, other Teachable policies, and copyright and other intellectual property law)
  • You are solely responsible for ensuring that Your use of the Platform complies with applicable law and does not violate the rights of any third party, including, without limitation, intellectual property rights. You assume all liability for any claims, suits or grievances filed against You, including, but not limited to, all damages related to Your use of the Platform.
  • You may not assign Your rights under these Terms without Chartreuse Center’s prior written consent.
  • Should Chartreuse Center’s limitation of liability not be applicable, Chartreuse Center’s sole obligation to You, or any third party, for damages shall not exceed the amounts paid by You to Chartreuse Center over the prior twelve (12) months directly preceding Your claim, unless otherwise required by law.
  • You agree that Chartreuse Center shall not be liable for any content that appears on the Platform.
  • Except as set forth herein, nothing express or implied in these Terms is intended or implied to confer, and nothing herein shall confer, any rights, remedies, liabilities, or obligations whatsoever upon any person or entity.
  • You agree that any cause of action or claim that You may have against Chartreuse Center must be brought against us within one (1) year after the cause of action or claim arises. Should You not commence such cause of action or claim within this time period, it shall be barred.
15. Remedies for Violations

Chartreuse Center reserves the right to seek all remedies available at law and in equity for violations of these Terms, including but not limited to removing Creators and Participants from the Platform, the right to block access to the Platform from a particular IP address or other user identifier, or to refer the violation to the appropriate law enforcement authorities.

16. Communications

Chartreuse Center  may notify You of relevant information regarding the Platform and Chartreuse Center Services in any of the following ways: (a) by emailing You at the contact information You provide in Your account registration, (b) by texting You at the contact information You provide in Your account registration, and (c) by push notifications as you set in your user settings. It is Your responsibility to periodically review the Platform for such notices.

17. Governing Law and Jurisdiction; Disputes and Arbitration

17.1 These Terms shall be governed in accordance with the laws of the State of Indiana without regard to its conflicts of laws principles.

17.2 Any dispute, controversy, proceeding, or claim arising out of or in connection with or relating to these Terms, shall be resolved by binding confidential arbitration.

17.3 The arbitration will be conducted in Indiana unless You and Chartreuse Center  agree otherwise. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. Nothing in this section shall be deemed as preventing Chartreuse Center  from seeking injunctive or other equitable relief from the courts as necessary to prevent the actual or threatened infringement, misappropriation, dilution, or violation of our data security, intellectual property rights, or other proprietary rights.

17.4 You and Chartreuse Center  agree to waive the right to trial by jury. You further agree that any proceedings to resolve any disputes shall be done solely on an individual basis and that You will not seek to have any dispute heard as a class action, a representative action, a collective action, a private attorney-general action, or in any proceeding in which You act or propose to act in a representative capacity.

17.5 You also agree that no proceeding will be joined, consolidated, or combined with another proceeding without the prior written consent of Chartreuse Center  and all parties to any such proceeding.

18. Privacy

Your use of the Platform is subject to our Privacy Policy.

19. Entire Agreement; Severability of Provisions; No Waiver

19.1 These Terms of Use incorporate by reference any notices contained on the Platform, including within the Privacy Policy, and constitute the entire agreement with respect to access to and use of anything offered by Chartreuse Center , including the Platform, Chartreuse Center  Services, and any Chartreuse Center  Content.

19.2 If any provision of these Terms is deemed unlawful, void, or unenforceable by a court of law exercising proper jurisdiction, that provision shall be deemed severed from the remaining provisions and shall not affect their validity and enforceability.

19.3 No waiver of any provision hereof shall be valid unless in writing signed by the parties. Any failure to enforce any right or remedy hereunder shall not operate as a waiver of the right to enforce such right or remedy in the future or of any other right or remedy.

20. Changes to the Terms of Use

Chartreuse Center  may review and update these Terms at any time in our sole discretion and it is Your responsibility to stay informed of those changes. All changes are effective immediately when posted and apply to all uses of the Platform thereafter. In select programs, the creator has expressly confirmed, by turning on the Comment Box functionality when creating its program, that the Creator Content requests live interaction between Creator and Student.  This is subject to change in the case of vulgar, hate speech, stalking, and other inappropriate or unwanted communication between participants or the program creator.

21. Titles/Headings

The headings and titles of sections to these Terms have been inserted for the convenience of reference for the parties and are for informational purposes only and shall not be deemed to be a part of the language of these Terms. Neither You nor Chartreuse Center  shall rely on, or interpret substantively, the headings when construing the meaning of each section or these Terms as a whole.

22. Gender/Plural

Whenever such wording may appear in these Terms, words in the singular shall mean and include the plural and vice versa and words in the feminine shall mean and include the masculine and vice versa.

23. Contact Us

If You have questions or concerns regarding these Terms, the Platform, Chartreuse Center Services, or User Content, You may contact Us via physical or electronic mail at the address below. Note: the Chartreuse Center office is not open to the public:

Mailing Address: Julie Blackburn, LCPC DBA Chartreuse Center,  9715 W. 133rd Ave. #834, Cedar Lake, IN 46303

Email: [email protected]

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